Signing in and your account

Spotcraft accounts are invite-only — there’s no public sign-up. An admin invites you by email; see Managing users if you’re the one sending invites.

Accepting an invite

1. Open the invite email and follow the link.
2. Choose a password (8–72 characters) and confirm it.
3. You’re signed in and taken to your home page — the dashboard, or your account page if you have the Default user role.

If the link says it doesn’t work, it has expired or was already used. Ask an admin to resend the invite and use the newest email — resending invalidates earlier links.

Signing in

Go to the sign-in page and enter your email and password. After signing in you return to the page you were trying to open.

A wrong email or password always shows the same message, “Invalid email or password”.

Forgot your password

1. On the sign-in page, choose Forgot password? and enter your email.
2. Open the link from the email in the same browser where you requested it. (Requesting on a laptop and opening the email on a phone won’t work.)
3. Set a new password. Other browsers and devices are signed out.

You’ll see the same confirmation whether or not an account exists for that email. Reset links work for 15 minutes after you open them, and you can request a new one at most once a minute.

Your account page

Open Account from the menu under your email (bottom of the sidebar).

• Change password — enter your current password and the new one twice. Your other browsers and devices are signed out; this one stays signed in.
• Sign out everywhere — signs you out on every browser and device, including this one.

Note

Other devices may stay signed in for up to an hour after a password change or “sign out everywhere”, until their current session expires.